Con-way Freight Tracking

Con-way Freight Tracking: Your Complete Guide to Real-Time Shipment Monitoring

In the fast-paced world of freight transportation, tracking your shipments is essential for both businesses and individual customers. Con-way Freight Tracking provides a dependable system for monitoring freight shipments from pickup to delivery. Whether you’re shipping less-than-truckload (LTL) or full truckload (FTL) freight, Con-way’s tracking tool offers real-time updates that keep you informed and in control. This guide covers how the system works, its key features, benefits, and common troubleshooting tips.

Understanding Con-way Freight Tracking

Con-way Freight Tracking uses a unique PRO number, bill of lading (BOL), or purchase order number to track shipments throughout their transit. Though Con-way Freight was acquired by XPO Logistics, the tracking service remains fully accessible through XPO’s digital platforms, allowing customers to continue tracing their shipments easily and reliably.

How to Use Con-way Freight Tracking

Tracking your shipment is quick and easy:

  1. Locate your PRO number or shipment reference on your paperwork.
  2. Visit the XPO Logistics tracking page.
  3. Enter your PRO number or bill of lading into the search field.
  4. View up-to-date details such as current location, transit status, and estimated delivery date.

This tracking service supports shipments across the United States, Canada, Mexico, and international freight handled via partner networks.

Key Features of Con-way Freight Tracking

The Con-way Freight Tracking system includes:

  • Real-time updates at every scan point along the shipment’s route
  • Complete shipment history showing all transit events
  • Multiple shipment tracking for managing several consignments simultaneously
  • Accurate estimated delivery times that adjust as the freight moves
  • Visibility of pickup and delivery timestamps

These features provide transparency and simplify supply chain management.

My Experience with Con-way Freight Tracking

From personal use, I’ve found Con-way Freight Tracking to be highly reliable and user-friendly. Shipping LTL freight across state lines, I received frequent updates at every terminal. The delivery estimates were accurate, enabling smooth scheduling of unloading. Since the XPO Logistics integration, the platform has improved, offering a faster, more intuitive tracking experience.

Con-way Freight Tracking Customer Care Number

For help with tracking or shipment issues, you can reach XPO Logistics customer support at 1-800-755-2728 during business hours. Having your PRO number handy will speed up the assistance process. The support team can help with delayed shipments, missing updates, or incorrect delivery information.

Benefits of Using Con-way Freight Tracking

  • Increased transparency for shippers and receivers
  • Better operational planning through accurate delivery estimates
  • Reduced uncertainty and improved shipment accuracy
  • Enhanced customer satisfaction by providing real-time shipment visibility
  • Essential tool for time-sensitive freight shipments

Common Tracking Issues and Solutions

  • Delayed updates: Sometimes tracking information takes a few hours to refresh due to scanning delays.
  • Shipment status stuck: This may indicate the freight is waiting for transfer or delayed by weather conditions.
  • Delivered status but no receipt: Confirm with your receiving dock or local terminal before contacting customer service.

Con-way Freight Services Overview

Before its acquisition by XPO Logistics, Con-way Freight was a leading provider of LTL shipping services across North America. Today, these services continue under the XPO brand, including:

  • LTL and FTL freight shipping
  • Expedited delivery options
  • Cross-border shipments
  • Specialized handling for oversized or hazardous cargo

All supported by the comprehensive tracking system.

Conclusion

Con-way Freight Tracking remains a vital tool for monitoring freight shipments accurately and conveniently. Real-time updates, detailed shipment history, and dedicated customer support ensure that businesses and individuals stay informed and confident that their freight is on schedule. Despite the transition to XPO Logistics, the tracking experience continues to be robust and user-friendly.

10 Frequently Asked Questions (FAQs)

1. How do I find my Con-way Freight tracking number?
Your PRO number or shipment reference is on your bill of lading or shipping receipt.

2. Can I track shipments after the XPO acquisition?
Yes, tracking is available through XPO Logistics’ online platform.

3. How often is shipment info updated?
Updates occur in real time whenever the shipment is scanned.

4. Can I track international shipments?
Yes, international freight via Con-way and partners can be tracked online.

5. What does “In Transit” mean?
It means your shipment is moving between terminals or heading to the delivery location.

6. What if my tracking number doesn’t work?
Double-check the number or contact customer support for help.

7. Can I track multiple shipments at once?
Yes, the system supports multiple PRO numbers.

8. How do I get proof of delivery?
Proof of delivery is available via the tracking system or customer service.

9. What should I do if my shipment is delayed?
Check for updates and contact customer service if the delay is significant.

10. Is tracking free?
Yes, tracking is included with all Con-way and XPO shipping services.