Madhur Courier Tracking: Complete Guide to Track Your Shipments in 2025
Madhur Courier Services has established itself as a trusted name in India’s logistics industry since June 1, 1986. With a robust network spanning over 6,000 pin codes and 1,600 branches across India, Madhur Courier tracking provides real-time shipment visibility for domestic and international deliveries. This comprehensive guide covers everything you need to know about tracking your Madhur courier packages efficiently.
What is Madhur Courier Services?
Founded by Dinesh Kumar Chaturvedi and Hem Kunwar Joshi in 1986, Madhur Courier Services operates as one of India’s premier courier and logistics companies. Headquartered at 236-237, Palika Complex, Marwadi Road, Bhopal – 462001, Madhya Pradesh, the company has grown from its textile trading origins to become a full-service courier provider.
Key Company Highlights
| Feature | Details |
|---|---|
| Established | June 1, 1986 |
| Headquarters | Bhopal, Madhya Pradesh |
| Service Coverage | 6,000+ pin codes across India |
| Network Size | 1,600+ branches and franchises |
| Delivery Time (Domestic) | 2-5 business days |
| Delivery Time (International) | 7-10 business days |
| Customer Support | +91 0731 2432341 |

How to Track Madhur Courier Online: Step-by-Step Process
Madhur Courier tracking enables customers to monitor their consignments through multiple channels. Here’s the complete tracking process:
Method 1: Official Website Tracking
- Visit the official Madhur Courier website at www.madhurcouriers.in
- Locate the “Track Your Shipment” or “Track Consignment” section on the homepage
- Enter your AWB (Air Waybill) number, Order Number, or C-Note number in the tracking field
- Select the tracking type (AWB No. or Order No.)
- Click the “Track” button to view real-time shipment status
- Review the detailed tracking information including current location, transit history, and estimated delivery date
Method 2: Third-Party Tracking Platforms
Several reliable third-party platforms offer Madhur courier tracking:
- Ship24 tracking platform
- TrackCourier online tracking tool
- Synctrack courier tracking service
- NimbusPost integrated tracking
Simply enter your Madhur tracking number on these platforms for instant status updates.
Method 3: Mobile Tracking
Although Madhur Courier doesn’t have a dedicated mobile application, their website is fully mobile-responsive. Users can track shipments seamlessly through mobile browsers on Android and iOS devices.

Understanding Madhur Courier Tracking Number
The Madhur courier tracking number (also called AWB number, docket number, or consignment number) is a unique identifier assigned to each shipment. This alphanumeric code typically appears on:
- Your shipping receipt at the time of booking
- Confirmation SMS sent to your registered mobile number
- Email notification from Madhur Courier Services
- Merchant’s order confirmation page (for e-commerce purchases)
Tracking Number Format
Madhur tracking numbers usually follow specific patterns that help identify shipment types and routing information. Keep this number secure as it’s essential for all tracking inquiries and customer service interactions.
Madhur Courier Tracking Status Explained
Understanding tracking statuses helps you monitor your shipment’s journey effectively. Here’s what each status means:
| Tracking Status | Meaning | Expected Action |
|---|---|---|
| Booked | Shipment registered in the system | Awaiting pickup |
| Picked Up | Package collected from origin | In transit to local hub |
| In Transit | Moving between distribution centers | Normal progress |
| Out for Delivery | Package with delivery executive | Delivery expected today |
| Delivered | Successfully delivered to recipient | Delivery complete |
| Attempted Delivery | Delivery tried but unsuccessful | Recipient contact needed |
| Held at Hub | Waiting at local facility | Address verification required |
| Returned | Shipment returning to sender | Check with customer service |
| Delayed | Behind scheduled timeline | Monitor for updates |
Madhur Courier Service Coverage and Pin Code Areas
Madhur Courier Services provides extensive coverage across India’s major cities, tier-2, and tier-3 locations. Their network reaches remote areas through ODA (Out-of-Delivery-Area) services.
Major Service Cities
| City | Branch Address | Contact Number | Pin Code Coverage |
|---|---|---|---|
| Indore | 121, Ranipura Main Rd, Jagjivan Ram Mohalla | +91 731 6992687 | 452001-452018 |
| Bhopal | 236-237, Palika Complex, Marwadi Road | +91 0731 2432341 | 462001-462051 |
| Gwalior | Multiple branch locations | Contact main office | 474001-474012 |
| Pune | Regional distribution center | Contact main office | 411001-411068 |
| Surat | Regional distribution center | Contact main office | 395001-395018 |
Pin Code Serviceability Check
Not all pin codes within a city may be serviceable. For example, in Gwalior district:
- Serviceable: 474001, 474002, 474003, 474004, 474005
- Non-serviceable: 474006, 474020 (may require ODA charges)
To verify if your area is covered, visit the official website’s pin code checker or contact customer support with your specific pin code.

Madhur Courier Tracking Through Shipway Integration
Some Madhur Courier shipments are processed through third-party logistics partners like Shipway, particularly for e-commerce deliveries. When tracking shows Shipway integration:
- Use the same Madhur tracking number on Shipway’s platform
- Access tracking through www.shipway.com
- Enter the AWB number for comprehensive tracking details
- View multi-carrier tracking if shipment transfers between providers
Important Note: Not all Madhur shipments use Shipway integration. The tracking method depends on the specific service type and logistics arrangement.
Services Offered by Madhur Courier
Domestic Courier Services
Madhur specializes in pan-India domestic deliveries with multiple service tiers:
- Express Delivery: Same-day and next-day delivery in select cities
- Standard Delivery: 2-5 business days depending on distance
- Door-to-Door Service: Pickup and delivery at specified locations
- Document Courier: Fast delivery for time-sensitive documents
- Parcel Delivery: Secure handling of packages up to specified weight limits
- COD Services: Cash-on-delivery option for e-commerce shipments
- Reverse Pickup: Return shipment solutions for online retailers
International Courier Services
Madhur Courier offers international shipping to select destinations worldwide:
- Air freight services for urgent international deliveries
- Surface shipping for cost-effective international parcels
- Customs clearance assistance for international shipments
- Global tracking through partner networks
- Typical delivery timeline: 7-10 business days for major international destinations
E-commerce Logistics Solutions
Madhur provides specialized services for online businesses:
- Bulk shipment handling for e-commerce platforms
- Integration with major e-commerce marketplaces
- Automated tracking notifications for customers
- Returns management and reverse logistics
- Warehouse solutions for inventory management
Benefits of Using Madhur Courier Tracking
The Madhur courier tracking system offers significant advantages for both senders and recipients:
Real-Time Visibility
Monitor your shipment’s exact location and movement through transit points. The system updates automatically as packages pass through scanning checkpoints, providing transparency throughout the delivery journey.
Proactive Problem Resolution
Identify potential delays or issues before they impact delivery schedules. Early detection allows for timely intervention and alternative arrangements.
Reduced Customer Service Dependency
Access tracking information 24/7 without calling customer support. The self-service tracking portal reduces wait times and provides instant updates.
Delivery Planning
Estimated delivery dates help recipients plan to be available for package receipt. Out-for-delivery notifications ensure someone is present to accept shipments.
Security and Accountability
Tracking creates an audit trail for each shipment, enhancing security and enabling quick resolution of disputes or missing package claims.
Multi-Shipment Management
Track multiple consignments simultaneously for business users managing bulk shipments. The tracking system allows monitoring of entire shipment portfolios.

Troubleshooting Madhur Courier Tracking Issues
Tracking Number Not Working
Possible Causes:
- Recently booked shipment (may take 2-4 hours to appear in system)
- Incorrect tracking number entry (verify alphanumeric characters)
- Typos or missing digits in the tracking number
- System update delays during peak periods
Solutions:
- Wait 4-6 hours after booking for system registration
- Double-check the tracking number against your receipt
- Try alternative tracking platforms (Ship24, Synctrack)
- Contact customer support with booking reference number
Tracking Status Not Updating
Possible Causes:
- Shipment at facility without scanning point
- Transit between remote locations with limited connectivity
- Weekend or holiday period with reduced operations
- Technical issues with tracking system
Solutions:
- Allow 24-48 hours before escalating the concern
- Check if shipment is in transit through remote areas
- Verify if any public holidays affect operations
- Contact local branch for manual tracking update
- Request escalation to regional office if delay exceeds 72 hours
Incorrect Delivery Status
Possible Causes:
- Premature marking as delivered (scanning error)
- Delivery to building reception not reflected in final status
- Neighbor acceptance without proper notification
- System glitch showing wrong status
Solutions:
- Check with neighbors or building security
- Contact delivery executive directly if number provided
- File delivery discrepancy report with customer support
- Request proof of delivery (POD) with signature/photo
- Initiate investigation for missing package claims
Delayed Shipment
Possible Causes:
- Weather disruptions affecting transportation
- Incorrect address leading to delivery attempts
- Custom clearance delays (for international shipments)
- Operational constraints during peak seasons
- Local accessibility issues in remote areas
Solutions:
- Monitor tracking for specific delay reasons
- Verify delivery address accuracy with sender
- Contact customer support for expedited delivery options
- Check for any additional documentation requirements
- Request re-routing if original address inaccessible
Madhur Courier Contact Information
Customer Support Channels
| Support Type | Contact Details | Availability |
|---|---|---|
| Customer Care | +91 0731 2432341 | Monday-Saturday, 9 AM – 6 PM |
| Head Office | 236-237, Palika Complex, Marwadi Road, Bhopal – 462001 | Business hours |
| Website | www.madhurcouriers.in | 24/7 |
| Email Support | Available through website contact form | Response within 24-48 hours |
Regional Office Locations
Madhur Courier maintains regional offices in major cities for localized customer support. Visit the official website’s branch locator to find the nearest office for in-person assistance.
Security and Fraud Prevention
Legitimate Communication
Official Madhur Courier will:
- Never request payment through UPI, Google Pay, or PhonePay for standard delivery
- Only collect COD (Cash on Delivery) or TOPAY amounts as specified on receipt
- Contact from verified phone numbers listed on official website
- Provide tracking numbers matching official format
Avoiding Scams
Warning Signs of Fraud:
- Unsolicited calls demanding immediate payment for package release
- Requests for personal banking information over phone
- Pressure tactics claiming urgent customs clearance fees
- Suspicious links in SMS or email claiming to be tracking updates
Protection Measures:
- Verify caller identity by calling official customer care number
- Never share OTP, banking credentials, or card details
- Check tracking status only through official website or verified platforms
- Report suspicious communications to Madhur Courier and local authorities
- Confirm any payment requests directly with sender before processing
Tips for Smooth Madhur Courier Experience
For Senders
- Accurate Information: Provide complete recipient details including full name, address, landmark, and active phone number
- Proper Packaging: Use sturdy boxes with adequate cushioning for fragile items
- Clear Labeling: Mark packages with “Fragile,” “This Side Up,” or “Handle with Care” as needed
- Documentation: Keep booking receipt and tracking number until delivery confirmation
- Insurance: Consider insurance coverage for high-value shipments
- Advance Booking: Schedule pickups during business hours for faster processing
For Recipients
- Phone Availability: Keep registered mobile number active for delivery notifications
- Address Clarity: Ensure address includes specific landmarks and detailed directions
- Tracking Monitoring: Check tracking status regularly as delivery date approaches
- Availability: Plan to be present during estimated delivery window
- Verification: Check package condition before accepting delivery
- Documentation: Obtain POD (Proof of Delivery) for valuable shipments
Comparison: Madhur Courier vs Other Services
| Feature | Madhur Courier | DTDC | Blue Dart | TCI Express |
|---|---|---|---|---|
| Network Coverage | 6,000+ pin codes | 10,000+ pin codes | 35,000+ pin codes | 5,000+ pin codes |
| Domestic Delivery | 2-5 days | 2-4 days | 1-3 days | 3-5 days |
| International Service | Limited | Extensive | Extensive | Limited |
| Tracking System | Good | Excellent | Excellent | Good |
| Cost-Effectiveness | High | Medium | Low | Medium |
| Customer Support | Standard | Good | Excellent | Standard |
| E-commerce Integration | Available | Strong | Strong | Available |
Future of Madhur Courier Tracking
Technology Integration
Madhur Courier continues to invest in technology enhancements:
- AI-powered route optimization for faster deliveries
- Machine learning algorithms for accurate delivery predictions
- IoT sensors for real-time package condition monitoring
- Blockchain integration for enhanced shipment security
- Mobile app development for improved customer experience
Sustainability Initiatives
The company is adopting eco-friendly practices:
- Electric vehicle fleet expansion for urban deliveries
- Paperless documentation and digital receipts
- Green packaging materials and recycling programs
- Carbon footprint reduction targets
Frequently Asked Questions (FAQs)
1. How do I track my Madhur courier shipment without a tracking number?
Unfortunately, tracking without an AWB/tracking number is not possible through the standard system. However, you can contact Madhur Courier customer support at +91 0731 2432341 with your booking details such as sender name, recipient name, booking date, and origin-destination cities. The customer service team can manually locate your shipment using these alternative identifiers. For future shipments, always save your tracking number immediately after booking or take a photo of your receipt.
2. What should I do if my Madhur courier tracking shows “delivered” but I haven’t received the package?
First, check with family members, neighbors, building security, or reception areas where the package might have been left. Verify the delivery address on your tracking details to ensure it matches your location. Contact Madhur Courier customer support immediately and request the Proof of Delivery (POD) which includes delivery time, recipient signature, and delivery photo. If the POD shows incorrect information, file a formal complaint within 24 hours. The company will initiate an investigation and provide resolution within 3-5 business days. For high-value shipments, you may need to file a written complaint at the nearest branch.
3. How long does Madhur Courier take to deliver packages within India?
Delivery timelines vary based on distance and service type. For metro-to-metro deliveries (Delhi to Mumbai, Bangalore to Chennai), expect 2-3 business days. For deliveries between tier-2 cities or metro to tier-2 cities, expect 3-4 business days. Remote area deliveries or ODA locations may take 5-7 business days. Express services can deliver within 24-48 hours for select routes at additional charges. These are standard timelines and may vary during peak seasons (festivals, sale periods), adverse weather conditions, or due to unforeseen circumstances. Always add 1-2 days buffer for critical shipments.
4. Does Madhur Courier provide international shipping services?
Yes, Madhur Courier offers international courier services to select destinations worldwide. However, their international coverage is more limited compared to specialized international couriers like DHL or FedEx. The company primarily focuses on domestic shipments within India, which remains their core strength. For international shipments, delivery typically takes 7-10 business days for major destinations including USA, UK, UAE, Australia, and European countries. International tracking may be integrated with partner courier networks. Contact their customer service to confirm serviceability to your specific international destination and obtain accurate pricing.
5. Can I track multiple Madhur courier shipments simultaneously?
The official Madhur Courier website requires individual tracking number entry for each shipment. However, several third-party tracking platforms like Ship24, Synctrack, and TrackCourier allow bulk tracking where you can enter multiple Madhur tracking numbers at once. For businesses managing numerous shipments, consider using NimbusPost or similar logistics aggregation platforms that provide dashboard views of all active shipments. Madhur Courier also offers dedicated account management for corporate clients with high shipment volumes, including customized tracking reports and API integration for automated tracking.
6. What are the different types of Madhur courier tracking numbers?
Madhur Courier uses several identifier types: AWB (Air Waybill) Number – the primary tracking identifier assigned to each shipment; C-Note Number – consignment note number used internally for documentation; Docket Number – physical receipt number that may differ from AWB; Order Number – for e-commerce integrated shipments, this may be the merchant’s order ID. Any of these numbers can typically be used for tracking, though AWB numbers are most reliable. The tracking number format varies but generally contains 10-16 alphanumeric characters. Always use the number marked as “Tracking Number” or “AWB Number” on your receipt for best results.
7. Why is my Madhur courier tracking status not updating for several days?
Several factors cause tracking delays: Shipments passing through remote areas with limited scanning infrastructure may show no updates for 48-72 hours; Weekend and holiday periods have reduced operations; System technical issues occasionally delay database updates; Incorrect tracking number entry prevents any results; Very recent bookings (within 4-6 hours) may not yet be registered in the tracking system. If your tracking hasn’t updated for more than 72 hours during business days, contact customer support immediately. Provide your tracking number and they can perform manual tracking through their internal systems. For urgent shipments, request escalation to the regional operations manager.
8. How accurate is the estimated delivery date shown in Madhur courier tracking?
Madhur Courier’s estimated delivery dates are generally reliable, with approximately 85-90% accuracy for standard domestic shipments between major cities. However, estimates are based on average transit times and don’t account for unforeseen circumstances such as severe weather, natural disasters, vehicle breakdowns, local festivals, address verification issues, or recipient unavailability. The accuracy is higher for metro-to-metro routes and lower for remote area deliveries. ODA (Out-of-Delivery-Area) locations may experience 1-2 day variance from estimates. Always plan with a 24-48 hour buffer for critical deliveries. Once tracking shows “Out for Delivery” status, the package typically delivers the same day.
9. Can I change the delivery address after my Madhur courier is already in transit?
Address changes after dispatch are challenging but sometimes possible depending on the shipment’s current status. If the package hasn’t left the origin city, contact customer support immediately for possible address modification (additional charges may apply). Once the shipment reaches the destination city but hasn’t been dispatched for delivery, address changes within the same city may be accommodated. However, changing to a different city or state is typically not possible. For critical situations, request the shipment be held at the nearest Madhur Courier branch for self-pickup instead of delivery. The company generally doesn’t redirect shipments already out for delivery. Always double-check delivery addresses before booking.
10. What should I do if my Madhur courier shipment is lost or damaged?
For lost shipments: Immediately contact Madhur Courier customer support and file a formal complaint with your tracking number, booking receipt, and shipment details. The company will initiate an investigation that typically takes 7-10 business days. If the package cannot be located, you’re eligible for compensation as per company policy (usually based on declared value and terms at booking time). Keep all original documentation. For damaged shipments: Don’t accept the delivery if you notice external damage – document with photos and refuse acceptance, noting the condition on the delivery slip. If damage is discovered after acceptance, photograph immediately and file a complaint within 24 hours. Request a damage inspection report. Compensation depends on insurance coverage purchased at booking and the company’s liability terms. File claims promptly as most have 7-day reporting limits.
Conclusion
Madhur Courier tracking provides reliable shipment visibility for customers across India’s extensive pin code network. With nearly four decades of operational excellence since 1986, the company continues to strengthen its position in India’s competitive courier market. The tracking system, accessible through official website and multiple third-party platforms, offers real-time updates and transparency throughout the delivery journey.
Whether you’re an individual sending occasional packages or a business managing bulk shipments, understanding the Madhur courier tracking system ensures smooth logistics operations. By following the tracking methods outlined in this guide, addressing common issues proactively, and utilizing available customer support channels, you can maximize the efficiency of your courier experience. You can also track Pushpak Courier Tracking from our website.
For the most current tracking information, always refer to the official Madhur Courier website at www.madhurcouriers.in or contact their customer support at +91 0731 2432341. Stay informed, track actively, and enjoy hassle-free courier services with Madhur Courier.